Shipping policy
At Neckjewl , we are committed to delivering your orders quickly and efficiently. Please review our shipping policy to understand our process and estimated delivery times.
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Orders with custom or pre-order items may take 3-5 business days to process.
Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5-10 business days |
| Expedited Shipping | 2-5 business days |
| Express Shipping | 1-3 business days |
- Delivery times vary based on location and selected shipping method.
- International shipping may take 10-20 business days, depending on the destination and customs processing.
Shipping Costs
- Standard shipping is free on orders over $50.
- Shipping fees for orders below $50 will be calculated at checkout.
- Expedited and express shipping rates vary based on location.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track your package on our website at Neckjewl.com
Shipping Issues & Lost Packages
If your package is delayed, lost, or damaged during transit, please contact our support team at Neckjewl@gmail.com. We will work with the carrier to resolve the issue as soon as possible.
International Shipping & Customs
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
- Customs processing times may cause delays beyond our control.
Contact Us
For any shipping-related inquiries, please email us at Neckjewl@gmail.com. We’re happy to assist you!